Frequently Asked Questions

Yes, Staarae offers both free and InApp purchase features for premium services.

● Peek into the past - Understand how the birth chart connects with your journey until now ● Journal significant life events and look back to see how they connect with patterns of planetary movements. ● Invite friends to share their profiles and build a supportive circle focused on personal and mutual growth. ● Get helpful insights into how well you connect with others, whether friends, mentors, or colleagues, using data driven analytics for eight key areas like trust, happiness, and shared goals. ● Stay Updated with Free Live Planetary shifts on Staarae for you and your friends. ● Curious about the future? Ask Staarae for insights. Ask questions and get answers to support your personal growth based on your unique profile ● Track real-time planetary movement to better understand yourself and plan your goals with more clarity. ● Compatibility Insights - Get personalized insights on how two people interact, using their profiles and scientifically-informed compatibility data. ● Plan Ahead - Use personal insights to guide your next steps. Receive a custom year ahead summary based on the planetary activity, helping you reflect and make informed choices.

Quest is an interactive feature where you can ask specific questions related to relationships, love, career, or life to support your personal growth based on your unique profile. Staarae provides thoughtful and personalized answers based on your chart and current planetary positions. The important thing is that you get answers to your questions when you need them. There is no waiting period.

Staarae awards free question/s for the first time users. Thereafter, you can buy additional questions as credits. The number of available questions are displayed as credits in the app on the left hand top corner of the app screen in Quest menu. In Quest menu, you can choose from four category of questions and click on any of the listed questions. You can sort the list or questions either by the popular questions or all questions by clicking on the three dots on the top right side of the app screen. Alternatively, you can ask your own question in the blank field given at the bottom of the screen. Please do not ask harmful, vulgar or unsafe questions. Please see www.staarae.com/termsofuse and www.staarae.com/privacypolicy for more details.

Staarae answers your questions by using your birth chart, the real-time positions of planets in 12 zodiac signs, their alignment with the 27 constellations, and the principles of Vedic astrology. Vedic astrology uses the sidereal zodiac, a system based on the actual constellations in the sky, making it astronomically grounded. In contrast, Western astrology uses the tropical zodiac, which is fixed to the seasons and not aligned with astronomy. Vedic astrology is at least 5,000 years old. The answers are formulated using advanced technology and AI, applied to a repository of astrological knowledge that includes patterns and interpretations custom-developed by technologists and astrologers. The type of question determines which planets are considered, either from the birth chart, or from real-time planetary positions using scientifically accurate NASA JPL data, or from a combination of both. These answers convey you the personal insight designed to reflect on your growth and your network of relationships better. Please be advised that astrology reflects planetary positions and patterns, but your choices and decisions shape your path.

Yes. Staarae features include adding friends by sending app invites to your phone contacts, social media friends, in-app friends or enter friends manually. You can see what’s happening in your friends’ lives, support them on tough days, and explore your compatibility in love, career, family or friendship, while gaining insights into who may align with your energy based on both your profiles, shared patterns and shared astrological compatibility. From friends to partners to mentors, you can build a meaningful circle, not just based on interests, but also on social and personal chemistry.

Whether it’s a partner, friend, mentor, or boss, relationships shape your journey. At Staarae, we believe compatibility isn’t just about surface-level attraction, it’s about understanding how people connect. In Vedic astrology, relationship compatibility is shaped by the interaction of Nakshatras, planetary positions, and zodiac signs in two individuals’ birth charts. Nakshatras reveal emotional traits, while planets like Venus and Jupiter influence love and harmony. Zodiac signs highlight core personalities and preferences. True connection is when you feel seen, safe, and understood without trying. They read your thoughts, show up when it matters, and make life lighter. With them, silence speaks, trust flows, and your heart finds its softest, safest place. When you enjoy the shared joys and withstand the pains together. Compatibility emerges through shared energies or complementary traits, though some pairings require conscious effort. Beyond these basics, deeper insights come from analyzing planetary degrees, their stages within signs, and mutual influences between planets, signs, and Nakshatras. Even individuals born under the same sign or Nakshatra can differ, making each relationship uniquely layered and richly nuanced. Using the timeless framework of Vedic astrology, Staarae’s Compatibility feature offers personal insights across 8 key areas: 1) Respect & Admiration 2) Harmony & Influence 3) Mutual Benefit & Prosperity 4) Relationship & Satisfaction 5) Intellect, Nature & Composure 6) Trust & Nurture 7) Happiness, Wealth & Luck 8) Mood & Emotions We help you understand the vibe, not just the zodiac.

Milestones are moments that matter to you, whether it’s today’s mood, starting a new job, meeting someone special, getting married, buying a car or home, traveling, or passing an important exam. You can bookmark life events and Staarae tracks future transits that align with those events enabling you to reflect upon the possibilities. Staarae highlights upcoming planetary transits to help you reflect on whether the planetary placement timing aligns with your intentions, so you can move forward with more clarity and confidence.

This is a snapshot of your personal blueprint, based on your exact date, time, and place of birth. Discover your emotional makeup, personality strengths, patterns, and themes that have shaped your journey so far, with an understanding about how you want to improve it for the next few years. It’s a timeless tool for understanding the flow of life, emotions, and decision-making.

Get a clear view of planetary (transit of planets through zodiacs and constellations) phases to support thoughtful choices and informed decisions. The report gives you a month-by-month overview for the next 12 months on how planetary movements could affect different areas of your life, like career, relationships, growth, or challenges. It offers personalized Insights to be able to navigate through what’s ahead with clarity. This is a tool for aligning planetary movement patterns with your personal timing by enabling you to time your decisions.

Absolutely! In the Moble App, you can go Profile> Suggestions & Feedback and enter your comments. Additionally, you can share your ideas at support@staarae.com.

All purchased reports are available in the Profile > Purchased Reports section in the app. All the Subscriptions, current and previous, can be seen in the Profile > My Subscriptions section in the app.

For all sales, you should reach out to either App store or Google store for refunds. Staarae is not authorised to issue refunds. • iPhones: You may want to reach Apple Support to process your refund. The refund information is given in this link. • Android: You may want to reach to Google Play Help to process your refund. You may be required to furnish your order number which is available in the Google Play order history. The refund information is given in this link For any questions, please contact support@staarae.com.

1. Download the Staarae app from the Google Play Store and from Apple Store iOS version. 2. Enter your birth date, time, and place to generate your charts. 3. Sign up using your email, phone number or Social Login. 4. Access your free horoscope and explore premium features.

Check your internet connection and ensure your number/email is correct. Tap Resend or if the issue persists, contact support@staarae.com.

On the login screen, tap Forgot Password and follow the steps for social login. Once you are signed-in, you can update your password and email in your profile section.

Staarae allows users to change their birth details in the profile section by clicking on your profile picture. For any questions, write to us at: support@staarae.com.

Yes. Once you have registered with the Staarae app, you can log in to multiple devises using the same credentials. Your account info syncs automatically. However, it is your registered phone number that is linked to your identity.

Yes. If you don’t want to invite and add someone as your friend, Staarae allows you to create additional profiles by adding the birth details (date, time, and place) of your relatives or family members in the Profile > Additional Charts menu on the “Home” screen. However, you are advised to add your relatives or family members as friends through friends module and send your loved ones an invite so that you can track real-time planetary movements for better insights on how they can reach their goals with more clarity. This enables you both to mutually see each other’s personalized insight readings and compatibility reports, all within a single account.

Astrologers can set up client profiles by going to Profile > Additional Charts from the Home screen. Creating a profile gives astrologers access to the client’s astrological and astronomical chart data, but it does not include insights created by Staarae’s algorithms and AI. To view those insights, astrologers register themselves and invite clients as friends in the Staarae app. Once connected, astrologers will be able to see their Staarae-generated compatibility and reflection insights, which astrologers can leverage for their own astrological analysis.

Navigate to Profile > Settings, scroll to the bottom, and tap “Delete Account.” This will permanently erase your data from our servers.

To log out: 1. Go to Profile 2. Scroll down to the bottom and tap “Log Out.” You can log back in anytime with your email or phone number.

Staarae requires an internet connection to generate real-time information, planetary transits, and to sync the app data. However, once your personalized information and reports are downloaded, you can reopen the app anywhere and read them offline anytime.

If you are travelling and have already registered with Staarae, you can access your app and information anywhere around the globe. Staarae services are available in India and will soon be available globally.

You can email us at support@staarae.com or use the Help & Support section in the app.

If the Staarae app freezes or crashes: ● Close and reopen the app – Most temporary glitches are fixed this way. ● Update to the latest version – We frequently release updates to fix bugs. ● Restart your device – A quick restart can clear memory-related issues. If the problem continues, email us at support@staarae.com, and our team will help you.

We do not sell or share personal information without user consent. We use your date, time, and place of birth only to generate your astrological insights. We do not track your personal activity outside the app or share your data with third parties. For more information, please go to www.staarae.com/privacypolicy

No. Staarae does not sell or share personal information without user consent. Your information is stored securely and used only for delivering informational insight services. For more information, please go to www.staarae.com/privacypolicy

We follow industry-standard security measures and data protection protocols to ensure your personal details remain private and secure. For more information, please go to www.staarae.com/privacypolicy

The Staarae app uses a simple bottom navigation bar that gives quick access to Home, Friends, Your Current & Birth Charts and Details, Quest and Milestone sections. Just tap the icons to switch between sections.

Go to the Your Page from the bottom menu, and you will see your dynamic Moon related insights based on Moon’s position in the Zodiac, which changes approximately in 2 ½ days. The detailed information about the current planetary positions for all the planets and its related insights will apprer below that.

Go to the Friends tab from the bottom navigation, tap “Add Friend” symbol on the top right corner and enter their name and birth details. Once added, you can also check their birth profile and compatibility.

You can easily manage daily horoscope notifications: ● Go to Profile > Settings > Notifications in the Staarae app. ● Toggle the Notifications option on or off as per your preference. You can also control notifications directly from your phone’s App Settings.

You can easily the notifications in the bell icon on the top righthand corner of the Home Page of the App.